Privacy Policy

1. Introduction

Welcome to Happy Camper ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our service at happycamper.ai (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy and our Terms of Service. If you do not agree with our policies and practices, do not use the Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

• Create an account (email address, name, password)
• Complete your family profile (children's ages, activity preferences, location)
• Save or bookmark activities
• Subscribe to newsletters or communications
• Contact customer support
• Participate in surveys or provide feedback

2.2 Automatically Collected Information

When you access the Service, we automatically collect:

• Device information (device type, operating system, browser type)
• Usage data (pages viewed, features used, time spent, search queries)
• Location data (approximate location based on IP address)
• Log data (IP address, access times, error logs)
• Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information from:

• Authentication providers (Google, if you sign in through third-party services)
• Activity providers and partners who share program information
• Public databases and directories of activities

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Personalize activity recommendations based on your preferences
• Send you relevant activity suggestions and updates
• Process transactions and manage subscriptions
• Respond to your inquiries and provide customer support
• Send administrative information, updates, and security alerts
• Analyze usage patterns to improve our features and user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms
• With your consent, send marketing communications about new features or partners

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

4.1 Service Providers

Third-party vendors who perform services on our behalf (hosting, analytics, email delivery, customer support). These providers are contractually obligated to protect your information and use it only for the services they provide to us.

4.2 Activity Providers

When you express interest in a specific activity or program, we may share your contact information with that activity provider so they can respond to your inquiry. This sharing only occurs with your explicit consent or when you initiate contact.

4.3 Business Transfers

In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity.

4.4 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (subpoenas, court orders, warrants)
• Government or regulatory requests
• Protection of our rights, property, or safety
• Investigation of potential violations of our terms
• Prevention of fraud or security threats

4.5 Aggregated Data

We may share aggregated or anonymized information that cannot reasonably be used to identify you for analytics, research, or marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure data storage with reputable cloud providers
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account settings or contacting us at privacy@happycamper.ai.

6.2 Communication Preferences

You can opt out of promotional emails by clicking the "unsubscribe" link in any marketing email or adjusting your notification settings. Note that we may still send you transactional or administrative messages.

6.3 Cookies and Tracking

Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, some features of the Service may not function properly without cookies.

6.4 Data Access and Portability

You have the right to request a copy of the personal information we hold about you. Contact us to request your data in a portable format.

6.5 Data Deletion

You may request deletion of your personal information by contacting us. We will comply unless we have a legitimate reason to retain certain information (legal obligations, dispute resolution, enforcing agreements).

6.6 California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of sale of personal information. We do not sell personal information.

6.7 EU/UK Rights

If you are in the European Union or United Kingdom, you have rights under the GDPR including access, rectification, erasure, restriction of processing, data portability, and objection to processing. Contact us to exercise these rights.

7. Children's Privacy

While our Service helps families find activities for children, we do not knowingly collect personal information directly from children under 13. Parents or guardians create accounts and provide information about their children's activity interests.

If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

9. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your information within 90 days, except where we must retain it for legal, tax, or regulatory purposes.

10. Third-Party Services

The Service may contain links to third-party websites, services, or activity provider sites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Analytics and Advertising

We use analytics services (such as Google Analytics) to understand how users interact with the Service. These services may use cookies and similar technologies to collect information about your usage. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date.

Your continued use of the Service after changes become effective constitutes acceptance of the updated privacy policy. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

• Email: privacy@happycamper.ai
• Website: https://happycamper.ai

We will respond to your inquiry within a reasonable timeframe, typically within 30 days.

14. Dispute Resolution

If you have concerns about how we handle your personal information and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.